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FAQs

FAQs

 1. What types of products do you offer?

At Oahu Pet Supply, we provide a wide range of products for dogs, cats, and other pets, toys, grooming supplies, and health products.

2. Do you ship outside the USA?
Currently, we only ship within the USA. We hope to expand our shipping options in the future!

3. How can I place an order?
You can place an order through our website by selecting your desired items and following the checkout process.

4. What shipping options do you offer?
We offer standard and expedited shipping options. You can choose your preferred shipping method at checkout.

5. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

6. What is your return policy?
We accept returns and exchanges within 30 days of purchase, provided the item is unused and in its original packaging. Please include your receipt when returning items.

7. What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and digital wallets. Check our website for a complete list of accepted payments.

8. How can I contact customer service?
You can reach our customer service team via email at oahupetsupply@gmail.com